Overview
We all spend a lot of time finding a solution to a problem. The problems can occur in our household or at our workplace. But when it comes to the organizational level, this can be trickier and a hectic struggle to find the solution to it. This is where the Solver app comes in.
One of the best ways to cope with a problem is by performing a root cause analysis. Finding a root cause can solve 90% of your problem. This is what this case study is about. “Solver” is a mobile app that provides engineering solutions. This app requires complete details of your problem and documents it to find the root cause of your problem.
Challenges
Before starting the development process, it was getting difficult to sort out how to structure the root cause analysis. Building an app for this purpose is useless if not structured properly. But as a result of the efforts and skills of our mobile app development team, we finally made the app that meets the requirements of our client, and it turned out to be as productive as it could be.
The Solution
App Features
As you finish the sign-in/up process, a homepage shows you how to cope with your problem.
Create A New Solve
Whenever you’re struggling to find a solution to your problem, you can create a new one by pressing the “New” button appearing at the bottom of the home screen.
This will lead you to a new mobile window where you must put all the essential information related to the problem. The details required are problem date & time, failure type, department/area, name of process or equipment name, problem description, and several sub-causes as well.
What Happens Next?
When you add a direct cause, you need to put another cause as a sub-cause. Then you have to choose the category that may contribute to the cause. These categories are Man, Machine, Measure, Material, and Method. As you select one category in sub-cause one, it will not be editable in the next category. You’ll have to select the rest.
Each sub-cause is linked to the other. Provide the description, category, and validity check properly, so you end up getting the exact solution to your problem.
Where is the Solution?
After putting all the causes of your problems along with all the credentials, here comes the final step. After the submission of the 4th sub-cause, the root cause is declared. THAT IS YOUR SOLUTION.
What does the root cause include?
The root cause gives you a detailed description of the solution to your problem, root cause category, category theme, preventive solution, and effective check. It results in a demonstrative and complete brief of the solution to your problem so you can easily know what the actual fault was. That is what a root cause analysis is about.
Preventative Actions
The action tab on the home page shows you the recent problems you have listed. After opening one, the complete details of that problem having the preventative actions appear that you should consider.
Effective Check
This tab on the home page leads you to the same window where problems are enlisted. Click on the problem to see the list of effective checks to be done regarding that particular problem.
Open, Complete, and Closed Status
Whenever you list a problem, it lists three statuses to check.
The open button refers to the unsolved problem that needs further analysis. The complete button is checked when you find the solution, implement and resolve the issue. The closed button is to close the case. You can’t edit or even look at this case in the future.
Conclusion
That was it for this Solver app case study. Contact us if you want to build an app for your business or any other niche. With 5 years of experience in the app development industry, our development team can deal with any of your ideas.
